Privacy Policy
1. Introduction
Protecting your personal data is a priority for Athletica. This privacy policy explains how we collect, use, store and protect your data when you visit our website, in accordance with Swiss (nLPD) and European (GDPR) legislation.
2. Who are we?
Athletica
rue de contamines 26 – 1206 Geneva
info@athletica.ch
022 704 32 32
3. What data do we collect?
When you browse our site, we can collect the following data types:
- Navigation data (anonymised IP address, device type, browser, pages consulted, duration of visit)
- Data transmitted via forms (name, first name, e-mail, telephone, message)
- Data from cookies and tracers
- Date and time of appointment, type of request
4. Using Google Tag Manager and Google Analytics
We use Google Tag Manager to manage tracking tags on our site. Google Tag Manager does not process personal data directly, but allows you to run tags that can collect them, especially via Google Analytics.
Google Analytics collects information about your browsing in order to analyze the use of the site and improve our services. IP addresses are anonymized (_anonymizeIp()) before being transmitted to Google. The data collected are processed in an aggregated manner and do not allow for personal identification.
The legal basis for this treatment is your consent, collected via the cookie banner on your first visit.
5. Cookies and consent
On your first visit, a banner informs you of the use of cookies and allows you to accept or refuse their use. You can change your cookie preferences at any time in your browser settings.
6. Why do we collect your data?
We use your data to:
- Ensuring the proper functioning and safety of the site
- Analyze attendance and improve user experience
- Answer your requests via contact forms
- Provide you with information about our services, if you request it
- Managing appointment making, confirmation and associated follow-up
- Organize internal processing of applications via secure digital tools
7. Recipients and data transfer
Data collected via Google Analytics can be transmitted to Google, with some servers located in the United States. Google undertakes to comply with the European Commission's standard contractual clauses to ensure an adequate level of protection.
Your data is not transmitted to third parties, unless required by law or requested by the authorities.
8. Shelf life
The data shall be kept only for the time necessary to achieve the purposes described above or in accordance with legal obligations.
9. Your rights
In accordance with the law, you have the following rights:
- Right of access to your data
- Right of rectification
- Right to erasure
- Right of opposition and limitation of treatment
- Right to data portability
To exercise your rights, contact us at the address indicated above.
You can also prevent data collection by Google Analytics by installing the browser add-on module available here: https://tools.google.com/dlpage/gaoptout?hl=en.
10. Security
We implement all appropriate technical and organizational measures to protect your data from unauthorized access, loss, destruction or disclosure.
11. Reservation management and automation
When making an appointment with Athletica via an online reservation tool, some data can be collected and processed to ensure proper management of your request. These data may include your surname, first name, e-mail address, date and time of appointment, as well as the type of appointment reserved.
In order to improve our internal organization and follow-up of our requests, Athletica uses workflow automation tools, including n8n, which allow the secure transfer of certain booking information to our internal management and tracking tools.
In this context, booking data can be used to:
- record the request in an internal tracking table;
- send a confirmation or follow-up email;
- facilitate the organization of appointments and the relationship with people who have contacted Athletica.
Some of this data can be processed via third-party services such as Google Sheets / Google Workspace, only for the purpose of managing bookings, administrative tracking and communication with the data subjects.
These treatments are based on the execution of pre-contractual or contractual measures at your request, as well as on the legitimate interest of Athletica to effectively organize its appointments, contact requests and customer follow-up.
The data thus processed are accessible only to authorized persons within the Athletica and are kept for the duration necessary to manage the appointment, to monitor the relationship, or in accordance with our legal obligations.
12. Policy Changes
We can update this privacy policy at any time. The current version is the one published on our website.
Last update: 11/03/2026
